Privacy Policy

1. Introduction

Royal Castle Farm Stay Resort ("we," "our," or "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a reservation.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and postal address provided through our enquiry or booking forms.
• Usage Data: Information about how you use our website, including pages visited, time spent, and browser type.
• Communication Data: Messages sent through WhatsApp, email, or our contact forms.
• Payment Information: Processed securely through third-party payment processors — we do not store card details.

3. How We Use Your Information

We use collected information to:

• Process and confirm your reservations
• Communicate about your booking and our services
• Send promotional offers and newsletters (with your consent)
• Improve our website and services
• Comply with legal obligations

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers (e.g., payment processors, email services) who assist in our operations, subject to confidentiality agreements.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand site usage and improve content. You may disable cookies through your browser settings, though this may affect website functionality.

6. Data Security

We implement appropriate security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We strive to use commercially acceptable means to protect your information.

7. Third-Party Links

Our website may contain links to third-party sites (Instagram, Facebook, YouTube, Google Maps). We are not responsible for the privacy practices of those sites and encourage you to review their policies.

8. Your Rights

You have the right to access, correct, or delete your personal data held by us. To exercise these rights, please contact us at office@royalcastl.com.

9. Contact Us

For any questions about this Privacy Policy, please contact us:
Royal Castle Farm Stay Resort
Odathurai Rd, Odathurai, Tamil Nadu 638455
Email: office@royalcastl.com
Phone: +91 9677 888 035